Effective Date: October 15, 2025
Last Updated: October 15, 2025
Welcome to Silkbajar (“we,” “our,” or “us”).
These Terms & Conditions govern your access to and use of our website (www.silkbajar.com) and any purchase of products from us. By accessing or using our website, you agree to comply with these Terms. Please read them carefully before using our services.
If you do not agree with these Terms, you may not access or use our website or services.
1. Company Information
Silkbajar is a registered company based in Bengaluru, Karnataka, India.
We specialize in premium sarees and ethnic wear, crafted for traditional, festive, and office occasions.
2. Eligibility
By using our website, you confirm that:
- You are at least 18 years old, or using the site under the supervision of a parent or guardian.
- You agree to provide accurate and complete information during account creation, ordering, and checkout.
3. Products and Descriptions
We make every effort to display our products as accurately as possible.
However, please note:
- Color variations may occur due to lighting, photography, or screen differences.
- Product specifications, availability, and pricing are subject to change without prior notice.
- All sarees are handmade and may include slight irregularities, which are part of their unique craftsmanship.
4. Orders and Acceptance
- All orders placed on Silkbajar are subject to acceptance and availability.
- Once an order is placed, you will receive an email confirmation.
- We reserve the right to refuse or cancel any order at our discretion (e.g., incorrect pricing, payment issues, or suspected fraud).
- In such cases, any payment received will be promptly refunded.
5. Pricing and Payment
- All prices are listed in INR (Indian Rupees) and may be displayed in USD for international customers.
- We accept all major digital payment methods, including credit/debit cards, UPI, wallets, net banking, PayPal, Razorpay, and cash on delivery (COD) where available.
- By completing a transaction, you authorize us (or our payment processor) to charge your selected payment method for the total amount of your order.
6. Shipping and Delivery
- We ship across India and internationally.
- Delivery timelines vary based on destination and courier services.
- You will receive tracking details once your order has been dispatched.
- International customers are responsible for any applicable customs duties or import taxes.
7. Cancellations
- Orders can be cancelled free of charge before dispatch.
- Once shipped, the order cannot be cancelled, but you may request a return or exchange (see Section 8).
To cancel, please contact us promptly at info@silkbajar.com.
8. Returns, Refunds, and Exchanges
We want you to love your Silkbajar saree. If you’re not fully satisfied:
- Return Window: 7 days from the date of delivery.
- Eligibility: Products must be unused, unwashed, unworn, and with all original tags and packaging intact.
- Refund Method: Once inspected, refunds will be issued to your original payment method within 5–7 business days.
- Exchanges: Subject to product availability.
Please note:
- We do not accept returns for customized or altered sarees.
- Shipping costs for returns may apply depending on location.
For returns or exchanges, email us at info@silkbajar.com.
9. Intellectual Property
All content on the Silkbajar website — including images, product designs, logos, graphics, text, and layout — is the property of Silkbajar and protected under applicable copyright and trademark laws.
Unauthorized reproduction, distribution, or commercial use of any content is strictly prohibited.
10. User Conduct
You agree not to:
- Misuse our website or interfere with its security.
- Use false information or impersonate others.
- Engage in fraudulent, abusive, or illegal activities.
We reserve the right to terminate accounts or restrict access if these Terms are violated.
11. Limitation of Liability
Silkbajar strives to ensure accurate and timely service, but:
- We are not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
- Our total liability under any circumstance shall not exceed the total amount paid for your purchase.
12. Third-Party Services
Our website may link to or integrate with third-party services such as payment gateways, shipping providers, or analytics tools.
Silkbajar is not responsible for their privacy practices or service quality. We encourage you to review their terms before using them.
13. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
All disputes shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India.
14. Changes to These Terms
We may update or modify these Terms periodically.
The revised version will be posted on this page with an updated “Last Updated” date. Continued use of our site constitutes acceptance of any changes.
15. Contact Us
For questions, feedback, or concerns regarding these Terms, please contact us:
Silkbajar
📧 Email: info@silkbajar.com
🌐 Website: www.silkbajar.com/contact
📍 Bengaluru, Karnataka, India