Effective Date: October 15, 2025
Last Updated: October 15, 2025
Welcome to Silkbajar (“we,” “our,” or “us”).
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website (www.silkbajar.com) or interact with us through other digital channels.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information to provide and improve your shopping experience:
A. Personal Information
When you place an order, register for an account, or contact us, we may collect:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment details (processed securely via third-party gateways)
B. Non-Personal & Technical Data
We automatically collect:
- Browser type, device information, and IP address
- Website usage data (pages visited, time on site, referring URLs)
- Cookies and similar technologies (for analytics, personalization, and marketing)
C. Optional Data
When you subscribe to our newsletter, participate in promotions, or contact customer support, we may collect additional details such as your preferences or feedback.
2. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Communicate updates, offers, or important service information
- Improve website performance and customer experience
- Personalize your shopping journey
- Prevent fraud and ensure secure transactions
- Comply with legal or regulatory obligations
3. Sharing Your Information
We respect your privacy — we never sell your personal information.
However, we may share it with trusted partners only to fulfill necessary services, such as:
- Payment gateways (for processing transactions securely)
- Shipping and logistics providers (to deliver your orders)
- Analytics and marketing tools (e.g., Google Analytics, Meta Pixel)
- Email or SMS marketing services (for updates or newsletters)
Each third party is bound by confidentiality agreements and uses your data only for agreed purposes.
4. Cookies & Tracking Technologies
Silkbajar uses cookies to enhance your browsing experience.
Cookies help us:
- Remember your preferences
- Understand site traffic and performance
- Serve relevant ads and promotions
You can disable cookies through your browser settings, but some features may not function properly.
5. Data Retention
We retain your information only as long as necessary to:
- Complete transactions and provide services
- Comply with tax, accounting, or legal requirements
- Improve customer experience
When no longer needed, data is securely deleted or anonymized.
6. Your Rights
Depending on your region (India, EU, UK, US), you may have the right to:
- Access or request a copy of your personal data
- Correct inaccurate information
- Request deletion of your data (“right to be forgotten”)
- Withdraw consent for marketing at any time
To exercise these rights, email us at info@silkbajar.com.
7. Data Security
We use advanced encryption, secure servers, and industry-standard safeguards to protect your data from unauthorized access, alteration, or disclosure.
While we strive for complete security, no online system is entirely risk-free — we take every precaution to minimize risk.
8. International Data Transfers
Because Silkbajar serves customers globally, your data may be transferred and processed in countries outside your own (such as India, the US, or the UK).
We ensure all transfers comply with applicable data protection laws.
9. Children’s Privacy
Our website is not intended for individuals under 18. We do not knowingly collect data from minors.
If you believe a child has provided us information, please contact us immediately to remove it.
10. Updates to This Policy
We may update this Privacy Policy occasionally to reflect legal or operational changes.
The latest version will always be available on this page with an updated “Effective Date.”
11. Contact Us
If you have questions, concerns, or complaints about our Privacy Policy, please contact us at:
Silkbajar
📧 Email: info@silkbajar.com
🌐 Website: www.silkbajar.com/contact